Metadatos. Revista Latina de Comunicacion Social, 71, 2016.
Revista Latina

Metadata - 2016

<journal>
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<title>RLCS, Revista Latina de Comunicacion Social</title>
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<meta name="DC.title" content="Ombudsman and active readers. Interaction and journalistic quality"/>
<meta name="DC.creator.personalName" content="D Palau-Sampio"/>
<meta name="DC.contributor.editor" content="JM de-Pablos-Coello"/>
<meta name="DC.contributor.address" content="jpablos@ull.es"/>
<meta name="DC.Date.availableated"lang="en" scheme="iso8601" content="2016"/>
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<meta name="digital objet identifier, DOI" content="10.4185/RLCS-2016-1149en"/>
<meta name="DC.Description" lang="en" content="Revista Latina de Comunicacion Social, RLCS, is a scientific journal edited at the University of La Laguna, ULL (Tenerife, Canary Islands) in the Laboratory of Information Technologies and New Analysis of Communication, LATINA according to its initials in Spanish, founded in 1987 by Dr. José Manuel de-Pablos-Coello, under the protection of special doctorate programmes for Latin American professors. The journal publishes under the main summary almost exclusively research papers written following the formula IMR&DC+B: introduction, methodology, results and discussion plus conclusion, with a updated bibliography: at least 70% of the bibliographic entries must be from the past 10 years and half of them from scientific journals in Spanish and English languages. Reviewers make a double blind peer examination. This is a collective and inter-university project, including many professors and researchers from almost all Spanish and Portuguese speaking countries. The journal is the following databases: SCOPUS, EBSCO (USA), DOAJ (Lund University, Sweden), Redalyc (Mexico), Dialnet (Spain); and is indexed by the CINDOC-CSIC in DICE, ISOC, RESH, Office of Latin American Education, OEI according to its initials in Spanish; Dulcinea... and at 2011, in Scopus. In Spain the journal is a reference in the Directory of Index of Spanish Periodicals of Social and Communication Sciences, IN-RECS, of the University of Granada, UGR. RLCS occupies the first position in the cumulative index for the periods 2003-2007; 2004-2008, 2005-2009 and the years 2008. 2009 and 2010. For the fourth consecutive year, in 2011 RLCS was positioned in the top quartile of the Impact Factor Index of the Spanish Journals of Communication (In RECS). Included in the top 100 of journals in Google Scholar's Spanish language, years 2014, 2013 and 2012. In 2015, in the position 25 of the scientific journalss in Spanish Languages more mentioned, according to Google Scholar Metrics, GSM, and for the second consecutive year (2013, 2014) in the first cuartil (Q1) of the journals of Social Communication, of agreement to the international ranking based on GSM that realizes the University of Granada."/>
<meta name="DC.Description.tableOfContents" lang="en"/>
<meta name="DC.description.abstract" content="ABSTRACT: Introduction: This article examines the role of the ombudsman in ensuring journalistic quality and in handling complaints from active readers. Method: The study is based on the qualitative and quantitative analysis of about two hundred articles published in nine international newspapers of recognised trajectory. Results and conclusions: There is a variety of work styles among ombudsmen, based on the issues they address the most, the way they collect readers‟ complaints, and the way they frame their answers to active readers. The ombudsman acts more as a diplomatic figure that moderates the debate and becomes a valid interlocutor for readers than as a role capable of guaranteeing the effective compliance with journalistic quality criteria and of questioning the editorial decisions of news media."/>
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<meta name="DC.keywords" content="Keywords:Quality; Ombudsman; International Press; Credibility; Active Readers."/>
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<meta name="DC.publisher.corporateName" content="Universidad de La Laguna (Tenerife, Islas Canarias). LAboratorio de Tecnologías de la Informacion y Nuevos Análisis de Comunicacion, LATINA"/>
<meta name="DC.date.issued" content="2016"/>
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<meta name="DC.identifier content="http://www.revistalatinacs.org/071/paper/1149/69en.html"/>
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<meta name="DC.identifier" content="http://www.revistalatinacs.org/071/paper/1149/RLCS-paper1149en.pdf"/>
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<meta name="DC.relation.isPartOf" content="1138-5820" scheme="ISSN"/>
<meta name="DC.rights"content="Universidad de La Laguna (Tenerife, Islas Canarias). LAboratorio de Tecnologías de la Informacion y Nuevos Análisis de Comunicacion, LATINA"/>
<meta name="DC.TERMS.bibliographicCitation" content=“D Palau-Sampio, JF Gutiérrez-Lozano, JL Gómez-Mompart (2016): “Ombudsman and active readers. Interaction concerning journalistic quality “A day with the candidate”. Revista Latina de Comunicación Social, 71, pp. 1.344 to 1.364.
http://www.revistalatinacs.org/071/paper/1149/69en.html
DOI: 10.4185/RLCS-2016-1149en"/>