Metadatos. Revista Latina de Comunicacion Social, 72, 2017.
Revista Latina

Metadata - 2017

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<title>RLCS, Revista Latina de Comunicacion Social</title>
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<meta name="DC.title" content= "Communication of crisis management at the United Kingdom 2017’s attacks. Proposal for a protocol 2.0 for the communication of crisis"/>
<meta name="DC.creator.personalName" content="MY Martínez-Solana"/>
<meta name="DC.contributor.editor" content="JM de-Pablos-Coello"/>
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<meta name="DC.Date.availableated"lang="en" scheme="iso8601" content="2017"/>
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<meta name="digital objet identifier, DOI" content="10.4185/RLCS-2017-1235en"/>
<meta name="DC.Description" lang="en" content="Revista Latina de Comunicacion Social, RLCS, is a scientific journal edited at the University of La Laguna, ULL (Tenerife, Canary Islands) in the Laboratory of Information Technologies and New Analysis of Communication, LATINA according to its initials in Spanish, founded in 1987 by Dr. José Manuel de-Pablos-Coello, under the protection of special doctorate programmes for Latin American professors. The journal publishes under the main summary almost exclusively research papers written following the formula IMR&DC+B: introduction, methodology, results and discussion plus conclusion, with a updated bibliography: at least 70% of the bibliographic entries must be from the past 10 years and half of them from scientific journals in Spanish and English languages. Reviewers make a double blind peer examination. This is a collective and inter-university project, including many professors and researchers from almost all Spanish and Portuguese speaking countries. The journal is the following databases: SCOPUS, EBSCO (USA), DOAJ (Lund University, Sweden), Redalyc (Mexico), Dialnet (Spain); and is indexed by the CINDOC-CSIC in DICE, ISOC, RESH, Office of Latin American Education, OEI according to its initials in Spanish; Dulcinea... and at 2011, in Scopus. In Spain the journal is a reference in the Directory of Index of Spanish Periodicals of Social and Communication Sciences, IN-RECS, of the University of Granada, UGR. RLCS occupies the first position in the cumulative index for the periods 2003-2007; 2004-2008, 2005-2009 and the years 2008. 2009 and 2010. For the fourth consecutive year, in 2011 RLCS was positioned in the top quartile of the Impact Factor Index of the Spanish Journals of Communication (In RECS). Included in the top 100 of journals in Google Scholar's Spanish language, years 2014, 2013 and 2012. In 2015, in the position 25 of the scientific journalss in Spanish Languages more mentioned, according to Google Scholar Metrics, GSM, and for the second consecutive year (2013, 2014) in the first cuartil (Q1) of the journals of Social Communication, of agreement to the international ranking based on GSM that realizes the University of Granada."/>
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<meta name="DC.description.abstract" content=" ABSTRACT: Introduction: The paper studies different examples of correct or mistaken crisis communication, especially in the field of politics, and its effect on the approval ratings of a political leadership. Special emphasis is placed on the sequence of the three terrorist attacks that happened this year in Great Britain, on how the prime minister Theresa May dealt with it, and how the communicative failures she made provoked the loss of the absolute majority in the 8th of June general election. Methodology: In order to elaborate this paper, 32 articles from up to 10 British media have been studied, including The Guardian, BBC and The Independent, with special attention to the events of those days. Additionally, several books and investigation papers on political communication and particular aspects of it have been consulted. Five days have specially taken as samples: the 22nd of March, the date of the terrorist attack in the Westminster Bridge; the 22nd of May, the attack in Manchester Arena; the 3rd of June, day when the London Bridge attack happened; the 8th of June, the general election; and the 14th of June, when the Grenfell tower caught fire. Conclusions and results: On the basis of the studied documents, and after finishing the investigation, the conclusion is that an incorrect management of communication during a crisis provokes a sudden drop of public confidence on the political leader in charge, and, on an occasion like this, disaffection that can be rapidly reflected on the polls. Theresa May made many political and communicative mistakes during these crisis, which resulted on her not obtaining the election outcome she hoped when she called the election. At the same time, if a crisis is well managed, the popular support of the politician raises exponentially, thanks to the ‘round the flag effect. "/>
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<meta name="DC.keywords" content="Keywords: Crisis communication; Theresa May; ‘round the flag effect; popularity; terrorism"/>
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<meta name="DC.publisher.corporateName" content="Universidad de La Laguna (Tenerife, Islas Canarias). LAboratorio de Tecnologías de la Informacion y Nuevos Análisis de Comunicacion, LATINA"/>
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<meta name="DC.relation.isPartOf" content="1138-5820" scheme="ISSN"/>
<meta name="DC.rights"content="Universidad de La Laguna (Tenerife, Islas Canarias). LAboratorio de Tecnologías de la Informacion y Nuevos Análisis de Comunicacion, LATINA"/>
<meta name="DC.TERMS.bibliographicCitation" content="MY Martínez-Solana, AG Frazão Nogueira, KP Valarezo (2017): “Communication of crisis management at the United Kingdom 2017’s attacks. Proposal for a protocol 2.0 for the communication of crisis”. Revista Latina de Comunicación Social, 72, pp. 1.566 a 1.591.
DOI: 10.4185/RLCS-2017-1235en"/>