Referees' reports - # 67
RLCS has decided to adopt the Open Peer Review system, which involves
publishing the article's reviews and disclosing reviewers' names. This
action is part of RLCS's editorial transparency and Open Access
The Way of Saint James and the Xacobeo 2010 in the tourism websites of the Spanish autonomous communities
The theme is current, relevant, and interesting. The literature review undertaken for the construction of the theoretical framework is appropriate and sufficient. Regarding the methodology, there is some room for improvement:
There are variables that include different sub-variables, so it is difficult to score with 0 (absence) or 1 (presence). In this way, if a website has the variable "structured, organized, clear and functional design”, the fact that the design is original does not necessarily imply that it is also organised and clear. There may be an original but badly structured design, so the variable should be broken down into sub-variables. The same goes for other variables: the fact that there is a correct syntax does not imply that there is a correct spelling, because they are different elements that should be analysed separately.
The recommendations for improvement should not be in a separate section, but integrated in the findings since they are part of the conclusions drawn from the results. Moreover, the use of the first plural person is inappropriate for the scientific tone of the article. The review of the wording is recommended.
However, due to the opportunity of the subject and the use of an appropriate methodology, the publication of the article is recommended. - Carmen Costa-Sánchez, Ph.D. - University of A Coruña.
Reports on the article:
Tourism, one of the main industries in Spain, has to be observed critically and from a multidisciplinary perspective. This text provides constructive criticism from the field of communication, which highlights the research opportunities that exist in the field of tourism and the lack of studies on the subject.
The authors created a list of categories and variables to analyse all the essential elements of the websites. The initial hypothesis of the study is that the tourist website of Galicia is the most complete in terms of content.
The article’s analytical order is impeccable. The contextualization of the object of study is exhaustive, and focuses on the possible terminological misunderstandings in which this investigation is based. After removing the conceptual misunderstandings, the article describes the methodology, the results and finally the conclusions. The results and conclusions are presented in an optimistic and constructive tone, and include a classification of websites into ideal, acceptable and improvable categories.
The scientific text is flawless in its order and meticulous, which make me qualify it as excellent. I recommend the authors to produce a second article with a qualitative perspective, which would enrich and complement the results and the recommendations for improvement. María Gabino, Ph.D. - Autonomous University of San Luis Potosi, Mexico.